Introduction The Pet Academy is dedicated to ensuring uninterrupted learning for all students, whether attending in person or online. This contingency plan outlines measures to address potential disruptions, including emergencies, technical failures, and unforeseen circumstances.
Purpose The purpose of this plan is to:
Ensure continuity of learning for all students.
Minimise disruptions caused by unforeseen events.
Provide clear guidelines for handling emergencies.
Scope This plan applies to all students, instructors, and staff at The Pet Academy, covering both in-person and online learning environments.
Contingency Measures
4.1 In-Person Learning Disruptions:
Health and Safety Emergencies:
In case of illness outbreaks, classes may be transitioned to online platforms.
Follow all health and safety protocols as directed by authorities.
Facility Issues (e.g., fire, flood, power outage):
Classes will be relocated to an alternative site or moved online.
Students and staff will be notified via email and SMS.
Instructor Absences:
Substitute instructors will be assigned where possible.
Online sessions or recorded lessons may be provided as alternatives.
4.2 Online Learning Disruptions:
Internet or Platform Downtime:
Students will be informed of alternative platforms (e.g., Google Meet, Microsoft Teams).
Lessons may be rescheduled or recorded and shared later.
Instructor Connectivity Issues:
A backup instructor will take over the session if available.
If no immediate resolution is possible, the session will be rescheduled.
Student Connectivity Issues:
Students should inform instructors of any difficulties immediately
Alternative resources will be provided via email or the learning portal.
Communication Plan
Primary Contact Methods:
Email: learn@thepetacademy.co.uk
Emergency Alerts:
SMS and email notifications will be sent for urgent updates.
Instructor & Student Responsibilities:
Instructors must have a backup plan for lesson delivery.
Students should check official communication channels regularly.
Review and Compliance
This contingency plan will be reviewed annually to ensure effectiveness.
Compliance with this plan is essential for the smooth operation of The Pet Academy.
