Introduction The Pet Academy is committed to maintaining high standards of teaching, learning, and assessment through a robust Internal Quality Assurance (IQA) process. This policy outlines the procedures and responsibilities to ensure consistent quality and compliance with regulatory requirements.
Objectives of IQA
Ensure fair, reliable, and valid assessment practices.
Maintain consistency in training delivery and learner support.
Identify areas for continuous improvement.
Comply with awarding body and regulatory requirements.
Support staff development and best practices in teaching and assessment.
Roles and Responsibilities
3.1 Internal Quality Assurer (IQA):
Conduct regular sampling of assessments.
Provide constructive feedback to assessors.
Monitor standardisation across assessors.
Maintain records of IQA activities.
Ensure compliance with regulatory and awarding body standards.
3.2 Assessors:
Apply consistent and fair assessment criteria.
Maintain accurate records of learner progress.
Participate in standardisation meetings and training.
Implement feedback from IQA to improve assessment quality.
3.3 Learners:
Engage actively in learning and assessment.
Provide honest feedback about learning experiences.
Follow assessment guidelines and policies.
IQA Processes
4.1 Sampling Strategy:
Sampling of assessments will be conducted across all assessors and units.
A mix of formative and summative assessments will be reviewed.
4.2 Standardisation Meetings:
Regular meetings will be held to discuss assessment practices and share best practices.
Discussions will address any inconsistencies and ensure alignment with criteria.
4.3 Feedback and Support:
IQAs will provide assessors with constructive feedback to enhance assessment practices.
Training and development sessions will be conducted as needed.
4.4 Record Keeping:
IQA reports, sampling records, and feedback documents will be maintained.
Records will be reviewed periodically for compliance and continuous improvement.
Continuous Improvement
Feedback from learners, assessors, and stakeholders will be used to refine processes.
Regular reviews of policies and procedures will ensure alignment with best practices.
Ongoing staff development opportunities will be provided.
